Terms of Service

OVERVIEW

Welcome to Eloura Beauty. The terms "we," "us," and “our” refer to Eloura Beauty. Eloura Beauty operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy https://theelourabeauty.store/pages/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2—OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ depending on your device and screen settings.

We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or be exactly as depicted online.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit product quantities on a case-by-case basis.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Eloura Beauty reserves the right to accept or decline your order at its discretion. Your order is not accepted until Eloura Beauty confirms acceptance.

We must receive and process payment before your order is accepted. Please review your order carefully before submitting, as cancellation requests may not be accommodated once accepted.

Purchases are subject to our Refund Policy https://theelourabeauty.store/pages/refund-policy.

You represent that purchases are for personal or household use only and not for resale or export.


SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be reflected in your order confirmation email.

Unless stated otherwise, prices do not include taxes, shipping, customs, or import charges.

You agree to provide accurate and complete billing and payment information and authorize us to charge your payment method accordingly.


SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates and not guaranteed. Once products are transferred to the carrier, title and risk of loss pass to you.


SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services—including trademarks, text, images, graphics, videos, logos, and design—is owned by Eloura Beauty or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent.

Eloura Beauty’s names, logos, product names, and designs are trademarks of Eloura Beauty.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk.


SECTION 8 - THIRD-PARTY LINKS

Our services may include links to third-party websites. We are not responsible for their content, policies, or practices. Access them at your own risk.


SECTION 9 - THIRD-PARTY SERVICES

We may utilize third-party service providers, including payment processors and hosting providers, to facilitate the Services. All transactions are conducted directly between you and Eloura Beauty. We are responsible for the products and services offered, while third-party providers are responsible only for the services they provide to us.


SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy https://theelourabeauty.store/pages/privacy-policy.

We may share necessary information with third-party service providers solely for the purpose of operating our business and delivering the Services.


SECTION 11 - FEEDBACK

If you submit feedback, reviews, or suggestions (“Feedback”), you grant Eloura Beauty a perpetual, worldwide, royalty-free license to use, modify, and distribute such Feedback for commercial purposes.


SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders if information is inaccurate at any time without prior notice.


SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit harmful code, or engage in fraudulent, abusive, or deceptive conduct.

We reserve the right to suspend or terminate accounts that violate these terms.


SECTION 14 - TERMINATION

We may terminate access to the Services at any time without notice. Certain provisions survive termination, including Intellectual Property, Limitation of Liability, and Indemnification.


SECTION 15 - DISCLAIMER OF WARRANTIES

The services and products are provided “as is” and “as available” without warranties of any kind.


SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Eloura Beauty shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the services or products.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Eloura Beauty and its affiliates from any claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 - SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Eloura Beauty regarding the Services.


SECTION 20 - ASSIGNMENT

You may not assign your rights without our written consent. We may assign our rights without notice.


SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Eloura Beauty is headquartered.


SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.


SECTION 24 - BILLING TERMS

Some products offered on this website may be available as either a one-time purchase or a subscription purchase. By placing an order, you agree to the billing terms associated with the option you select at checkout.

One-Time Purchases

If you select a one-time purchase, you will be charged the price displayed at checkout for that product at the time your order is placed. No recurring charges will apply.

Subscription Purchases

If you select a subscription option, you authorize Eloura Beauty to charge your payment method for the amount shown at checkout according to the billing schedule displayed at checkout.

Subscriptions may include a 7-day free trial. After the trial period ends, your subscription will automatically renew, and you will be charged the applicable subscription price every 28 days unless you cancel before the next billing date.

Your subscription will continue to renew until canceled automatically. You may cancel your subscription at any time before your next billing date through your customer account or by contacting our customer support team.

You will receive an email reminder 5–7 days before each billing date, and a receipt after each successful transaction.

Billing will appear on your statement as Eloura Beauty.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Eloura Beauty
📧 info@theelourabeauty.store